FAQs
Business General FAQs
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Who is Avva Experience?
Our mission is to provide companies with the very best virtual experiences for team building, company celebrations and corporate events. With hundreds of hand-picked options available, we’re committed to being number 1 for choice and quality.
Founded in 2018, we’re rooted in the science that shared experiences build connections and promote happiness in people. Since 2020, we’ve become global leaders in virtual experiences and are passionate about supporting companies with remote & hybrid teams.
With offices in the U.S. and U.K and a global team of our own, we know first hand the importance of maintaining connections despite geographical distances.
We’re proud to say that 2,000+ companies now trust us for their virtual team building, company celebrations and client events.
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Why should I book with Avva Experience?
Here are 5 reasons why you should pick Avva for your next virtual experience:
- CHOICE & QUALITY – 200+ amazing virtual experiences for team building, company celebrations & client events.
- TRUSTED BY 2,000+ COMPANIES – Over 2,000 companies love booking our virtual experiences for their corporate events.
- SIMPLE BOOKING PROCESS – Our simple and straightforward booking process will save you time.
- PERSONAL EVENT SPECIALIST – Once booked, you’ll be assigned a personal event specialist.
- NATIONWIDE & INTERNATIONAL DELIVERY – We offer free nationwide delivery and can deliver our experiences to 80+ countries.
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What countries do you operate in?
Our offices are in the U.S. & U.K and we’ve worked with 2,000+ companies from all over the world.
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What companies do you work with?
We’ve worked with 2,000+ companies across the U.S. and other countries. We work with companies from a broad range of industries including, tech, financial services, software, healthcare, insurance, pharma, education, government, law and more.
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Do you have any testimonials and case studies?
Yes, we have lots of testimonials which are featured throughout our website. You can also view our case studies here.
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How do you pronounce Avva?
It’s pronounced ‘ay-va’!
Virtual Experience Booking Process FAQs
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How do I book a virtual experience?
Just click the ‘inquire now’ button on our website or email us on [email protected].
We’ll reply to confirm all the details of your inquiry and provide you with a quote.
You can view more about our booking process on our ‘How It Works’ page.
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Can I book even if I don’t know the number of attendees yet?
Yes, if you’d like to book an experience to secure a time slot, but don’t know the number of attendees yet, we will initially take a deposit to secure your booking. You can then let us know final attendee numbers closer to the event date at which point we will charge you for the balance as required.
You can view more about our booking process on our ‘How It Works’ page.
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How do I pay?
Payment on all our invoices can be made via card or bank transfer. We take all credit cards including American Express.
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What are your cancellation terms?
A full refund can be made on cancellations more than 30 days prior to a scheduled event.
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What if I need to change the date of my event?
You can change the date or time of your experience up to 14 days prior to a scheduled event based on availability. An admin fee may apply for date changes.
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Do you offer multi-booking discounts?
Yes, check out our multi-booking page for more information.
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Can you provide a W-9?
Yes, we can provide a W-9 to any company that requires this to process an invoice.
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What is Avva Experience’s registered address?
Our registered address is 1209 Orange Street, Corporation Trust Center, Wilmington, New Castle County, Delaware 19801.
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Can I see your full terms and conditions?
You can view our full terms and conditions here.
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What is your data privacy policy?
You can view our privacy policy here.
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Can I set you up as an official vendor to my company?
Yes, please send over all relevant documents to [email protected] for review.
Other FAQs
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Do you work with event agencies?
Yes, we welcome new partnership opportunities and offer commision to authorized agencies. Please get in touch at [email protected].
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Can I list my virtual experience with you?
Avva Experience creates its own virtual experiences as well as promoting a highly curated list of partner experiences. If you’re interested in listing an experience with us, please send over details to [email protected].
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Can I apply to work for Avva Experience?
We will list any corporate jobs on Linkedin, so please follow us there for any updates on new roles. For experienced host and actor roles we will usually list these on platforms such as Mandy and Spotlight. We’re always interested in hearing from highly motivated and creative people so do get in touch via [email protected].
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Who is the press contact?
For any press inquiries please contact [email protected].