FAQs
AVVA EXPERIENCE
-
Who is Avva Experience?
Our mission is to provide companies with the very best experiences for their corporate events. With hundreds of hand-picked options available, we’re committed to being the number 1 platform for choice and quality.
Founded in 2018 we’re routed in the science that shared experiences build connections and promote happiness in people. Since 2020, we’ve become global leaders in virtual & hybrid experiences and are passionate about supporting companies looking to engage their remote teams & communities.
We’re proud to say 1,000+ companies across the world now trust us for their team socials, client events, Christmas parties & much more.
-
Why choose Avva?
Here’s 4 reasons why we’re the best in the business when it comes to experiences for corporate events.
- Amazing Experiences: Choose from 200+ incredible experiences.
- Expertise: You’ll be assigned a personal Event Specialist to manage every booking you make.
- International Delivery: We can deliver our experiences to 60+ countries.
- Sustainability: Your choosing to minimize your carbon footprint, by picking a sustainable supplier
-
What countries do you operate in?
Our offices are in the UK & US, but we work with companies from all over the world.
-
What companies do you work with?
We work with 500+ corporate clients and are trusted by some of the world’s largest companies. You can view some of our testimonials here.
-
What type of corporate events do you support?
We support a wide range of corporate events including team building & team socials, client events. Christmas parties, new joiner onboarding, remote employee engagement, conferences & much more.
-
What companies do you work with?
We work with 1,000+ global companies across multiple industries. Check out a sample of our partners here
-
Do you have any testimonials & case studies?
Yes, we have lots! Check them out here.
-
Do you work with Event Agencies?
Yes, we welcome new partnership opportunities and offer commision to authorised agencies. Please get in touch at [email protected]
-
How do I apply to be an experience host?
Please send over details of your experience to [email protected]
-
Who is the press contact?
Please contact [email protected]avvaexperience.com
BOOKING PROCESS
-
How do I book an experience?
Just click the ‘inquire now’ button on the experience you’d like to book and complete the form or hit one of the ‘get in touch’ buttons, pop us an email or give us a call.
We’ll reply within a few hours to confirm all the details of your inquiry and to discuss any special requirements.
You can view more about our booking process on our ‘How It Works page.
-
What is the minimum lead time on your Virtual Experiences?
Our minimum booking lead time depends on the format of experience you’d like to book.
Virtual Experiences:
– Virtual experiences with no delivery = 2 days
– Virtual experiences nationwide delivery only (UK & US) = 2 weeks
– Virtual experiences with international delivery = 3 weeks
We request a 1-week booking lead time on our in-person experiences.
-
How do I pay?
Payment on all our invoices can be made via card or bank transfer
-
What are your cancellation terms?
A full refund can be made on cancellations more than 30 days prior to a scheduled event.
-
What is a hosting fee?
Our hosting fees cover the cost of technical support during your event.
-
What if i need to change the date of my event?
You can change the date or time of your experience up to 14 days prior to a scheduled event based on availability. An admin fee may apply for date changes.
-
Can I see your terms and conditions?
You can view our full t&c’s here.
-
What is your data privacy policy?
You van view our privacy policy here.
-
Can I set you up as an official vendor to my company?
Yes, please send over all relevant documents to [email protected] for review.
VIRTUAL EXPERIENCES
-
What is a virtual experience?
Virtual experiences are designed for fully remote or distributed groups, attendees will take part individually via their own smart devices or via conferencing technology in an office.
All of our experiences are private so if you book an experience it will only be your group who’re attending. Learn more about virtual experiences here.
-
What video conferencing software can we use?
We usually host our experiences on Zoom, however most of our experiences can also be run on other platforms such as Teams, Hangouts, Webex, Teams, On24, Hopin.
-
Are your experiences hosted live?
All of our experiences are run and hosted live by real people, unless clearly stated.
-
What are the benefits of doing virtual experiences?
There are numerous benefits of doing virtual experiences:
- They allow you to connect with remote colleagues & clients all over the world.
- They allow you to access new & unique experiences you normally wouldn’t
- They lead to higher attendance rate vs in-person events
- They make events more accessible & inclusive
- They’re easier to arrange
- They’re more friendly to your carbon footprint than in-person events
View more about the benefits of virtual experiences here.
-
Can you deliver internationally?
Over 90% of our experiences can cater for international attendees.
When sending over an enquiry please let us know where your guests are based and we can advise on all options available.
-
Are virtual experiences interactive?
All of our experiences have been designed to maximise interaction between guests.
-
Can I customize certain parts of an experience for my event?
We can generally be very flexible in adapting experiences to your needs Just let us know what it is you need and we’ll advise what can be accommodated.
-
What are the benefits of doing virtual experiences?
There are numerous benefits of doing virtual experiences:
- They allow you to connect with remote colleagues & clients all over the world.
- They allow you to access new & unique experiences you normally wouldn’t
- They lead to higher attendance rate vs in-person events
- They make events more accessible & inclusive
- They’re easier to arrange
- They’re more friendly to your carbon footprint than in-person events